Terms of Service

All services provided by RJHosting ("RJHosting") may be used for lawful purposes only. Transmission, storage or presentation of any information, data or material in violation of any United Kindom law is prohibited. This includes, but is not limited to: copyrighted material, material we judge to be threatening or obscene, or material protected by trade secret and other statute. The subscriber agrees to indemnify and hold harmless RJHosting from any claims resulting from the use of service which damages the subscriber or any other party.

Prohibited are sites that promote any illegal activity or present content that may be damaging to RJHosting' servers, or any other server on the Internet. Links to such materials are also prohibited.

Examples of unacceptable content or links:
  • pirated software
  • hacker programs or archives
  • Warez sites
  • pirated music or videos

Traffic Usage
All METERED account plans come with a predetermined amount of traffic allowance. We monitor all accounts and should you excede your data allowance your service will be suspended.

On accounts with UNLIMITED bandwidth there is no set limit on the amount of data you can transfer, but your account will be monitored to ensure that your site does not negativly impact on other users.  If it is found that this is the case then we may move you to another service with limited bandwidth or you may cancel your service where a pro-rata refund will be offered.

We currently do not allow IRC or IRC bots to be operated on our servers.

Server Abuse
Any attempt to undermine or cause harm to a server or customer of RJHosting is strictly prohibited. As our customer you are responsible for all your accounts. Should you violate the Terms of Services outlined within, your account will be cancelled without refund.

By the Account Activation Date of each month, RJHosting shall deliver, by e-mail, an invoice in accordance with the applicable Service Fees for services rendered for the current month. When an invoice is delivered to the client, payment shall be remitted to RJHosting by no later than the specified payment due date.

RJHosting shall be entitled to immediately terminate this agreement for client's failure to make timely payments.

Service Fees
Certain services carry a setup fee charged by RJHosting to client, which must be paid by client in order to have use of said services. If client terminates this agreement, client shall be responsible for any and all outstanding fees owed to RJHosting and agrees to pay any and all fees incurred by client. Because the services are provided on a monthly basis, the client will be responsible for service fees incurred each month, regardless of when client provides notice of termination. Thus, for example, if the client provides notice of termination on the 15th day of a particular month, the client will be responsible for service fees for the entire month, and such fees will not be pro-rated or refunded.

Money back guarantee & refund policy
We offer a 30 day Money back guarantee.
Refunds: If client has retained the services for one year and has pre-paid RJHosting for such services, refunds will be issued for any unused full month of the services, upon client's request. Therefore, if client's account is cancelled at any point during the one-year term, client will be entitled to a refund for the months remaining, after notice given by the 25th day of the preceding month.

Account Deactivations
Any account deactivated due to non-payment will require a reactivation fee of £20.00 prior to reactivation.

Cancellation Refunds
We DO NOT refund partial monthly fees to accounts.

Refusal of Service
We reserve the right to refuse, cancel or suspend service, at our sole discretion.

Limitation of Liability
RJHosting shall not be responsible for any claimed damages, including incidental and consequential damages, which may arise from RJHosting's servers going off-line or being unavailable for any reason whatsoever. Furthermore, RJHosting shall not be responsible for any claimed damages, including incidental or consequential damages, resulting from the corruption or deletion of any web site from one of RJHosting's servers. All damages shall be limited to the immediate termination of service.

Violations of these Acceptable Use Policies should be referred to support@rjhosting.com. All complaints will be investigated promptly. Failure to follow any term or condition will be grounds for immediate account deactivation.

RJHosting cannot be held liable for system down time, crashes or data loss. We cannot be held liable for any predicated estimate of profits which a client would have gained if their site was functioning. Certain services provided by RJHosting are resold. Thus, certain equipment, routing, software and programming used by RJHosting are not directly owned or written by RJHosting. Moreover, RJHosting holds no responsibility for the use of our clients' accounts. Failure to comply with any terms or conditions will result in the automatic deactivation of the account in question. We reserve the right to remove any account, without advance notice for any reason without restitution, as RJHosting sees fit.

Account Activation
By activating your account with RJHosting, you agree to the above policies and disclaimer. Upon requesting activation of an account, you are required to accept these policies, guidelines and disclaimer, and a copy of your acceptance is forwarded along with your activation request to be maintained with your account information.

NOTICE: If you sign up for an account and fail to comply with these terms, no refunds will be given. We will, however, advise you by e-mail or phone prior to taking any action to provide you with an opportunity to correct the problem.

Server Uptime Guarantee
RJHosting guarantees 99.9% service (http, ftp, pop, imap, smtp) uptime on all hosting plans. Should we fail to deliver this for any given calendar month, your account will be refunded a pro-rated amount for the duration of excessive downtime.

RJHosting reserves the right to amend any or all of the above policies, guidelines and disclaimer without notification. We also retain the right to increase any pricing and make changes to our account plans without notification.

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